Privacy Policy for Wiseman AI

1. Important Information About Us

Wiseman AI Information Technology Services is a company incorporated and operating under the laws of the Philippines.

We are committed to protecting your privacy and personal data. This policy outlines our practices concerning the collection, use, and disclosure of your personal information.

2. Information We Collect

We collect various types of information from and about Users of our Site, specifically:

3. How We Collect Your Information

We collect information directly from you through your input on our Site:

• Direct Interaction: You provide your email address during the account creation and registration process. You actively upload PDF files and images to our “Encoder” feature.

4. Legal Basis for Processing Your Personal Information

Under the General Data Protection Regulation (GDPR) and similar privacy laws, we must have a legal basis to process your personal data. We rely on the following legal bases:

• Consent: When you upload PDF files and images, you explicitly consent to their processing for the purpose of extracting specific fields via AI, as this is the core functionality you are seeking from our service.
• Contractual Necessity: We process your email address and other necessary account information to create and maintain your Wiseman AI account and to provide you with the services you have signed up for (e.g., access to the Encoder feature). Without this data, we cannot fulfill our contractual obligations to you.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes processing for:
  • Ensuring network and application security.
  • Improving and optimizing our services.
  • Detecting and preventing fraudulent activities.

5. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Manage Your Account: Your email address is essential for creating, registering, and managing your Wiseman AI account, enabling login, and facilitating password resets.
• To Deliver Our Services: The PDF files and images you upload are used by our “Encoder” feature to extract specific fields via AI, fulfilling the primary purpose of our service.
• For Security and Service Improvement: We use session information and JSON Web Tokens (JWTs) to manage your login sessions and ensure the security of your account and our platform. This also helps us understand usage patterns to improve our services.
• To Respond to Your Requests: Your email address allows us to respond to your inquiries and requests, including those related to data access, correction, or deletion.

6. Data Sharing and Disclosure

Currently, we do not share any of your personal data (including names, emails, PDF files, or images) with any third parties.

However, please be aware that this policy is subject to change in the future. Should we decide to share data with third parties, we will update this Privacy Policy and, where required by law, obtain your consent or provide you with an opportunity to opt-out.

We may disclose your personal information in the following specific circumstances:

• Legal Requests: When required to do so by law, in response to valid requests by public authorities (e.g., a court order or government agency request).
• Mergers or Acquisitions: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Protection of Rights and Safety: Where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

7. Data Retention

We retain your personal data, including your email address, PDF files, and images, until you request to delete your data. This means your data will be stored for as long as your account is active or until you explicitly request its removal.

8. Data Security Measures

We are committed to ensuring the security of your personal data. We implement and maintain appropriate technical and organizational security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Network Security: Implementing firewalls, intrusion detection systems, and other network security protocols.
• Application Security: Employing secure coding practices, regular security testing, and vulnerability management for our applications.
• Identity and Access Management (IAM): Enforcing strict access controls and authentication mechanisms for the cloud infrastructure we utilize, ensuring that only authorized personnel can access sensitive data.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. International Data Transfers

Your data is currently stored in Singapore. If you are accessing our Site from outside of Singapore, your information may be transferred to, stored, and processed in Singapore.

We ensure that any such international transfers comply with applicable data protection laws. The data security measures stated in Section 8 are enforced for all data, regardless of its location.

10. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to remove that information from our servers.

11. Cookies and Tracking Technologies

We use the following technologies to manage your user sessions:

• Sessions: We use server-side sessions to maintain your logged-in state as you navigate our website.
• JSON Web Tokens (JWTs): We use JWTs for secure authentication and to manage your user login sessions. These tokens help us verify your identity and authorize your access to certain features.

We do not use other types of cookies (e.g., for analytics or advertising) or tracking technologies beyond sessions and JWTs for user login.

12. Automated Decision-Making/Profiling

We do not engage in automated decision-making or profiling for any purposes whatsoever that would produce legal effects concerning you or similarly significantly affect you.

13. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as the Philippine Data Privacy Act, GDPR, and CCPA), you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions, particularly if the processing is based on legitimate interests.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (e.g., the National Privacy Commission in the Philippines, or a relevant Data Protection Authority in the EU) if you have concerns about our data processing practices.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

15. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this Site, please contact us at:

Email: cubz@wiseman.ai